Getting Started
How can I get my questions about WebMD Message Boards answered?
We have compiled some of the more popular questions and their answers here for your convenience. However, if you do not find the answer to your question, you can always send an email to WebMD Message Boards Support at CommunityManagement@webmd.net and our moderators will respond as soon as possible.
What is WebMD Message Boards?
WebMD Message Boards is a health information community – a place where people share information, provide and receive support, and connect with other people like them. This destination also provides access to health experts in a number of Message Boards. Within these Message Boards, users will be able to interact with and receive feedback from WebMD-approved health and wellness experts.
I'm new here. What should I do first?
Simply browse WebMD Message Boards and read what others have to say. This helps you get to know the topics and the personalities who keep the conversations alive. You can see a short preview of the contents of a post, or you can click the expand button to open the post and read its entire content. In a vibrant community like WebMD Message Boards, it won't be long before reading just isn't enough. You'll want to add your own voice. You don't have to be a member of WebMD to browse, but to join in the discussion, you'll have to register.
Why do I have both a username and a screen name?
When you register with WebMD, your username will be your email address. This is the information you'll use to log in to your WebMD Account. Remember, you can only have one account per email address.
You will also have to choose a screen name. Your screen name will be your identity in WebMD Message Boards.
This system is in place to keep your account information secure. Be sure to record your username, screen name, and password somewhere safe so you won't forget them.
When choosing a screen name, think of something that protects your privacy. If you don't want others to know who you are, don't choose a name your friends, relatives or co-workers will recognize, and don't use a screen name that you use on another website.
Why can't I use my professional title in my screen name?
WebMD has a policy restricting screen names that include professional titles. In order to protect our members and prevent confusion, only WebMD-contracted health professionals will be allowed to use professional titles in their screen names. You will not be permitted to choose a screen name that includes such titles.
How old do I need to be to use WebMD Message Boards?
You must be 13 or older to register with WebMD and contribute to our site.
What do I need to register with Message Boards?
When you register with WebMD you are automatically registered with Message Boards. All you need is a valid email address to get started. It is that easy!
When you register with WebMD, you will be asked to enter the following information:
Do I need to be registered in order to use Message Boards?
You do not need an account to view the content in Message Boards. However, you must register to participate in Message Boards. You must be signed in to post discussions, ask questions, or add other content to a Message Board. If you're not signed in, either click on the avatar in the upper-right corner of the page, or you'll be prompted to sign in when you try to post.